TERMS OF USE, DISCLAIMER & PRIVACY POLICY
LAST UPDATED: 25 JULY 2025
1. OVERVIEW
Welcome. This tool is designed to support emotional reflection, self-awareness, and mindfulness. It is not therapy and is not a substitute for professional mental health care.
No Crisis Support
This tool is not suitable for use in a mental health crisis.
If you are feeling suicidal or in danger, please seek immediate help by contacting emergency services or a mental health crisis line in your area.
In the U.S., call or text 988 for the Suicide & Crisis Lifeline
Or go to your nearest emergency room
By continuing, you acknowledge and agree that:
You are at least 18 years old
You are using this tool voluntarily
You take full responsibility for your own emotional well-being and any actions you take based on interactions with the tool
The creators of this tool are not liable for any harm, loss, or injury arising from its use
These Terms of Use ("Terms") and the Privacy Policy below (collectively, this "Agreement") govern your access to and use of the Compassion Companion™ and Dream Companion™ AI‑powered wellness tools (together, the "Services") offered by Compassion Companion (“Company”, "we," "us," or "our"). By clicking "Continue," creating an account, or otherwise using the Services, you AGREE TO BE LEGALLY BOUND by this Agreement. IF YOU DO NOT AGREE, DO NOT USE THE SERVICES.
2. IMPORTANT NOTICES — NOT MEDICAL OR MENTAL‑HEALTH ADVICE
THE SERVICES DO NOT PROVIDE MEDICAL OR MENTAL‑HEALTH ADVICE. They are operated by artificial‑intelligence software NOT BY A LICENSED HEALTH‑CARE PROVIDER. No doctor–patient, therapist–patient, or other professional relationship is created. IN AN EMERGENCY, CALL 911 (U.S.), DIAL 988, OR SEEK IMMEDIATE PROFESSIONAL HELP.
3. ELIGIBILITY AND CHILDREN’S PRIVACY
You must (a) be at least 18 years old (or the age of majority where you reside, if higher); (b) have legal capacity to contract; and (c) not be barred from using the Services under U.S. export‑control or sanctions laws.
Our services are intended for users age 18 and older. We do not knowingly collect personal data from children under 18. If we become aware that we have inadvertently received personal information from someone under 18, we will promptly delete it.
4. LICENSE & INTELLECTUAL‑PROPERTY RIGHTS
Subject to these Terms, we grant you a limited, revocable, non‑exclusive, non‑transferable license to access and use the Services for personal, non‑commercial purposes. All content, software, and marks are owned by Company or its licensors and protected by U.S. and international IP laws.
5. ACCEPTABLE USE
You MAY NOT:
6. AI LIMITATIONS & USER VERIFICATION
AI outputs are probabilistic and may be inaccurate, incomplete, or inappropriate. YOU MUST INDEPENDENTLY VERIFY any information before reliance. Feedback you provide may be used by us on a royalty‑free, worldwide, irrevocable basis to improve the Services.
7. MARKETING REPRESENTATIONS
You acknowledge that (a) marketing materials are for informational purposes only, (b) no representation or warranty is made that the Services will achieve any specific wellness outcome, and (c) you will not rely on promotional statements inconsistent with § 2.
8. ACCESSIBILITY COMMITMENT
Company strives to comply with WCAG 2.2 Level AA and Title III of the Americans with Disabilities Act. For accommodation requests, email accessibility@compassion‑companion.com.
9. DISCLAIMER OF WARRANTIES
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND—EXPRESS, IMPLIED, OR STATUTORY—including WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON‑INFRINGEMENT, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR‑FREE.
10. LIMITATION OF LIABILITY (WITH GROSS‑NEGLIGENCE AND PERSONAL‑INJURY CARVE‑OUT)
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COMPANY, ITS AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, WHETHER INCURRED DIRECTLY OR INDIRECTLY AND REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SUBJECT TO THE FOREGOING AND EXCEPT AS SET FORTH BELOW, THE TOTAL AGGREGATE LIABILITY OF COMPANY AND ITS AFFILIATES ARISING OUT OF OR RELATING TO THE SERVICES OR THIS AGREEMENT SHALL NOT EXCEED THE GREATER OF (A) A NOMINAL AMOUNT AND (B) THE TOTAL FEES, IF ANY, THAT YOU HAVE PAID TO COMPANY FOR ACCESS TO THE SERVICES DURING THE TWELVE (12)‑MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
NOTHING IN THIS SECTION SHALL LIMIT OR EXCLUDE LIABILITY (I) FOR COMPANY’S OR YOUR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, (II) FOR PERSONAL INJURY OR DEATH CAUSED BY NEGLIGENCE TO THE EXTENT SUCH LIMITATION IS UNLAWFUL, OR (III) WHERE SUCH LIMITATION IS OTHERWISE PROHIBITED BY APPLICABLE LAW.
11. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Company, its affiliates, and their officers, directors, employees, and agents from any third‑party claims arising from (i) your use of the Services, (ii) content you submit, or (iii) your breach of this Agreement.
12. DISPUTE RESOLUTION — BINDING ARBITRATION & CLASS‑ACTION WAIVER
Except for small claims matters, any dispute shall be resolved by confidential, binding arbitration administered by the American Arbitration Association in Vermont, under its Consumer Arbitration Rules.
YOU WAIVE ANY RIGHT TO PARTICIPATE IN CLASS OR REPRESENTATIVE ACTIONS.
You may opt out within 30 days of first acceptance by emailing wildtemple@aol.com with "Arbitration Opt Out" in the subject line.
This clause is governed by the Federal Arbitration Act. Arbitration may be conducted in person, by phone, or via video conference, at the mutual agreement of the parties.
13. GOVERNING LAW
Vermont law governs, excluding conflict‑of‑laws principles, except that the Federal Arbitration Act governs § 12.
14. EXPORT CONTROLS
You may not use or export the Services in violation of U.S. export‑control or sanctions laws.
15. MODIFICATIONS & TERMINATION
We may modify the Services or this Agreement by posting an updated version. Continued use after the "Last Updated" date constitutes acceptance. We may suspend or terminate access for any violation or at our discretion.
16. SEVERABILITY & ENTIRE AGREEMENT
If any provision is held unenforceable, the remainder stays in force. This Agreement is the complete agreement between you and Company regarding the Services.
17. CONTACT
Email: wildtemple@aol.com | Mail: Compassion Companion, 91 Old County Rd. Weston, VT 05161
PART B — PRIVACY POLICY
EFFECTIVE: 25 JULY 2025
B‑1. SCOPE
Welcome to Compassion Companion and Dream Companion (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring transparency about how your information is handled when you use our services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
This Privacy Policy explains how Company collects, uses, discloses, and safeguards information when you use the Services.
B‑2. INFORMATION WE COLLECT
Category: User Input, such as text prompts and feedback. The purpose is Deliver and improve service
Category: Payment Records, such as transaction ID, amount. Purpose is billing and fraud prevention
Category: Marketing Data (Opt-In) such as e mail address. Purpose is for newsletters and support
Category: Usage Data such as timestamps, interaction metrics, browser type. Purpose is Analytics and security
B‑3. HOW WE USE INFORMATION
B‑4. LEGAL BASES FOR PROCESSING (GDPR/UK GDPR)
If you are located in the European Economic Area (EEA) or the United Kingdom (UK), we process your personal data based on the following legal grounds:
· Contractual necessity – to provide you with access to Compassion Companion and fulfill our agreement with you;
· Legitimate interests – to operate, improve, and secure our services, as long as these interests are not overridden by your rights;
· Consent – when required, for example, for sending marketing communications;
· Legal obligation – when necessary to comply with applicable laws or legal requests.
B‑5. SHARING & DISCLOSURE
We share information only with service providers (OpenAI, Stripe, GoDaddy, Mailchimp) bound by confidentiality, or when legally required (e.g., lawful subpoenas).
B‑6. INTERNATIONAL TRANSFERS
Data may be processed in the United States and other jurisdictions. We rely on Standard Contractual Clauses or equivalent safeguards for cross‑border transfers.
B‑7. YOUR PRIVACY RIGHTS
Residents of California, Colorado, Virginia, other U.S. states with comprehensive privacy statutes, and the EU/UK may exercise rights to access, correct, delete, port, or restrict processing of personal data and to opt out of targeted advertising or profiling. Email wildtemple@aol.com to submit a request.
B‑8. DATA SECURITY & BREACH RESPONSE
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. You use the service at your own risk. In the event of a data breach that affects personal information, we will notify affected users and any required authorities in accordance with applicable law.
We care deeply about the privacy and security of your information. We do not collect or store sensitive personal data on our own servers. When we rely on third-party providers (such as OpenAI and Stripe), we depend on their security protocols to safeguard your information.
B‑9. RETENTION
B‑10. CHILDREN'S PRIVACY
The Services are NOT DIRECTED TO CHILDREN UNDER 18 (OR 16 WHERE APPLICABLE). We do not knowingly collect data from children. If we discover such data, it is deleted promptly.
B‑11. CHANGES
Material changes will be announced via email (if provided) or prominent notice on the Services at least 15 days before taking effect.
B‑12. CONTACT
Privacy inquiries: wildtemple@aol.com
CONFIRMATION
By clicking "Continue," you certify that you: (1) are at least 18 years old; (2) have read and understood this Agreement; (3) agree to its terms; and (4) acknowledge that the Services are informational only and NOT A HEALTH‑CARE PROVIDER.
© 2025 Compassion Companion. All rights reserved.
We are honored to walk beside you — with gentleness, honesty, and respect for your privacy.
Copyright © 2025 Compassion Companion - All Rights Reserved.